Privacy Policy
Last Updated: December 2025
1. Information We Collect
When you install and use Merchantry applications, we collect information necessary to provide our services:
- Store Information: Your Shopify store name, domain, and contact email
- Customer Data: Information about your customers as needed to provide app features (e.g., contact details for Contacts Pro)
- Usage Data: Information about how you use our applications
We do not collect credit card numbers, payment credentials, or other sensitive financial information.
2. How We Use Your Information
We use the information we collect exclusively to:
- Provide and maintain our application features
- Process and fulfill your requests
- Provide customer support
- Improve our applications
- Communicate with you about updates or issues
We do not sell, rent, or share your data with third parties for marketing purposes.
3. Data Security
We implement appropriate security measures to protect your information, including:
- Encrypted connections (HTTPS/TLS)
- Secure data storage practices
- Regular security monitoring
- Access controls limiting who can access data
4. Data Retention
We retain your data only as long as necessary to provide our services. When you uninstall a Merchantry application, your data will be deleted within 30 days, unless we are required by law to retain it longer.
5. Data Sharing
We may share your information only in the following circumstances:
- With Shopify: As necessary for app integration and functionality
- Service Providers: With trusted third parties who assist in operating our applications (e.g., hosting providers)
- Legal Requirements: When required by law, court order, or government request
6. International Data Transfers
Your data may be processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your data
- Portability: Request your data in a portable format
- Objection: Object to certain processing of your data
To exercise these rights, contact us at support@merchantry.dev.
8. Children's Privacy
Our applications are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16.
9. Data Breach Notification
In the event of a security breach that affects your personal data, we will notify affected users and relevant authorities as required by applicable law.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our applications after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: support@merchantry.dev
- Website: https://merchantry.dev